Features

Everything Scitor does, in one place

For the core workflow — email intake, replies, labels, and commands — see the homepage overview. The pages below cover the paid-plan features in depth.

Agentic Workflows

AI automation, running inside GitHub Actions

Smart triage, draft replies, and escalation analysis — AI agents that work on tickets before a human opens them, using the same GitHub Actions your team already runs for CI/CD.

AI Chatbot

Answers customers instantly, from your docs

An embeddable chat widget that answers questions from your knowledge base — Markdown and PDFs — and escalates to a real ticket when it can't. One script tag to install.

Looking for configuration reference rather than a feature overview? The full documentation, including every feature's setup options, is at support.scitor.io/features.